Her Question Was A Little Too Much For The Drive-Thru’s A.I. Order Taker, So The Humans Had To Step In
by Ben Auxier

TikTok/meganboeger
Hey, how many AIs does it take to screw in a light bulb?
Actually it takes one AI to describe how to do it, a human to actually do the work, and then a second human to come in and make sure the AI didn’t tell that first guy to stick a fork in the socket by accident.
To be fair, chat bots are getting more and more competent, but for the moment, they still require so much supervision and overriding that their implementation in, yanno, everything on the planet, feels a little premature.
Take this example from TikTok user @meganboeger:

TikTok/meganboeger
“I made the Taco Bell workers do their job,” reads the caption as she pulls up to the drive thru.

TikTok/meganboeger
“Hi, welcome to Taco Bell,” says what’s clearly a bot voice. “Do you have a 4 digit code to earn rewards points?”
“No.”
“What can I get for you today?”
“Do you have anything that won’t make me [crap] my pants?”

TikTok/meganboeger
There’s a suspiciously long pause before the AI responds with a friendly, “let me get a team member to help you.”
@meganboeger help i just wanted her to talk back to me like siri ðŸ˜ðŸ˜ðŸ˜ #tacobell @tacobell
They heard that whole thing, for sure.
Not even the bots want to deal with us now.
This is just begging to be messed with.
People are not loving this innovation.
To be honest, I feel like the bot is somehow judging my order even more than the employees.
We collectively don’t like it.
If you liked that story, check out this video about a Dollar Store cashier who has had it with customers who argue over $4 products.

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